It's a Saturday. You and your partner have tickets to the Raymond F. Kravis Center for the Performing Arts, and are dressed in the finest Italian suits and designer clothing. You have invited your friends, who always manage to make these performances special - after all, you appreciate friends and family.
Suddenly, your server crashes, and you receive an SMS on your cellphone. Beep beep, it says, in the middle of a virtuoso performance by your friends who are driving with you to the show. "Server down. Clients upset."
Let us ask this question: If you could make that problem go away at that exact moment, would you do it?
Sometimes, no matter how good you are at server repair and RAID reconstruction, the timing's bad, customers need their data back, people are on payroll getting paid for not working, and the boss is furiously trying to get a hold of you (good thing the ringer's on silent).
In such a circumstance, at least you could come through with a phone number. You SMS it back to the other technician, saying "Call these guys." Once again the day is saved.
Click here for the secret telephone number that will let you save the day while you enjoy yourself at the Raymond F. Kravis Center for the Performing Arts..
